Privacy Policy

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted with the new effective date.

How We Collect and Use Your Personal Information

We collect data to provide, maintain, and improve our services. This includes information you provide, data collected automatically, and data from third parties.

What Personal Information We Collect

Depending on how you use our services, we may collect:

  • Contact and order details
  • Account and support information
  • Device and browser data
  • IP address, geolocation, and usage behavior

Information from Third Parties

We may collect personal information through third-party services (e.g., Shopify, payment processors). This includes data like order history, cookies, and behavior analytics.

How We Use Your Personal Information

  • To fulfill orders and manage your account
  • To send order updates and account-related notices
  • For marketing and personalized advertising
  • To detect fraud and secure our services

Cookies

We use cookies for site functionality and analytics. You can manage cookie preferences in your browser settings. Learn more at Shopify Cookies Policy.

How We Disclose Personal Information

We may share your personal information with:

  • Vendors and service providers (e.g., fulfillment, IT)
  • Marketing and business partners
  • Affiliates and subsidiaries
  • Law enforcement and legal authorities if required

Third Party Websites and Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

We do not knowingly collect data from children. Parents may contact us to request data removal.

Security and Retention

We implement measures to protect your information but cannot guarantee complete security. Data retention depends on service needs and legal obligations.

Your Rights

Depending on your region, you may have rights such as:

  • Access, correct, delete, or export your data
  • Limit or object to data processing
  • Withdraw consent and manage communication preferences
  • Designate an authorized agent
  • Appeal or lodge a complaint

International Users

Your information may be processed outside your country. Where required, we rely on Standard Contractual Clauses or similar mechanisms for transfers.

Contact Us

If you have questions about this policy or wish to exercise your rights, contact us at info@petspawzz.com.